Each update continues the game's storyline and features new and exciting events. Updates are a vital part of any mobile game out there today. Players share often interesting ideas with our support team, which we then use for further improvements. This gives us a deeper insight into how players feel about the changes we make and the new features we implement. They help our players solve technical issues they encounter and also collect feedback. Our player support team plays a very important role. How important do you consider customer support and updates to be? What has been your approach to this? Altogether, we have nearly 200 people working on it. We have people who work on the garden and storyline, a match-three team that makes new levels and elements, and a team that works on events and new features to improve the game.
It’s currently divided into mini-teams that work on different aspects of the game. The team has really grown in the last four years. How big is the team currently handling live ops? There was a period when it seemed stuck in place, but we kept coming up with new ideas on how to improve the game and we pulled through. It's great to know that we were able to create an interesting game that has a lot of fans and keeps getting better and better. : With Gardenscapes now more than four-years-old, how do you reflect on its performance as a series - from launch to the title it is now?Īlexander Vedeneev: The game showed amazing results right when it was soft-launched in 2016, and its performance has been steadily growing ever since. In this entry of our Live and Kicking series, we spoke with Playrix producer Alexander Vedeneev regarding the four-year lifespan of free-to-play puzzler Gardenscapes. Here at we want to take the opportunity to highlight games that have bucked the trend and found an audience that has kept them thriving long after launch. Long gone are the days of developing and publishing a game without the need to tweak, adjust and patch it after launch, with new titles requiring constant operation and updates to keep them at the forefront of consumer thought. It is often said that nothing is truly finished and it's a saying the games industry has taken to heart in recent times.
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